Privacy Policy

Privacy Policy for NFIX Phone Experts

At NFIX Phone Experts, we deeply care about safeguarding the privacy of our valued customers. We understand the importance of protecting the personal information you share with us. This Privacy Policy aims to inform you about how we collect, use, disclose, and ensure the security of your personal information when you engage with our services. By availing our services, you agree to the terms of this Privacy Policy.

Information We Collect:

Personal Information:

When you choose to engage with NFIX Phone Experts, we may collect personal information you willingly provide to us. This includes details such as your name, address, contact information, email address, device particulars, purchase history, and any other pertinent information necessary to fulfill your service requests.

Service Usage Information:

Throughout the course of our services, we may gather information related to your device usage, technical specifications, diagnostics, repair history, and any other relevant data that assists us in ensuring effective service delivery.

Use of Information:

Service Provision:

The personal information you provide is used solely for delivering the requested services. This includes device repairs, diagnostics, software updates, data transfers, and other related services that you may require.

Communication:

We may use your contact information to establish communication regarding your service requests, provide updates, schedule appointments, and share any other relevant information pertaining to our services.

Service Improvement:

Analyzing the information we collect allows us to continually improve our services. It helps us diagnose technical issues, develop new features, and enhance the overall customer experience.

Marketing and Promotions:

With your consent, we may use your personal information to provide you with promotional offers, updates, and information about our products and services. You have the option to opt out of receiving such communications at any time.

Legal Requirements:

In certain circumstances, we may be obligated to disclose your personal information to comply with legal obligations, court orders, government requests, or to safeguard our rights, property, as well as the safety of our customers and the general public.

Sharing of Information:

Third-Party Service Providers:

We may engage trusted third-party service providers such as logistics companies, repair centers, or technical support partners to assist us in delivering our services. Rest assured that these service providers are contractually obligated to handle your personal information securely and in strict confidentiality. They are strictly prohibited from using it for any other purpose.

Consent and Legal Requirements:

Without your consent, we will not share your personal information with third parties, except in circumstances where disclosure is necessary to comply with legal obligations or protect our rights.

Data Security:

We take the security of your personal information seriously. We implement appropriate security measures to safeguard it from unauthorized access, loss, misuse, or alteration. Our security practices undergo regular review and updates to ensure the ongoing safety of your data. However, please note that while we strive for utmost security, no method of transmission or storage is completely foolproof, and we cannot guarantee absolute security.

Retention of Information:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we inadvertently gather personal information from a child under 13, we will promptly take steps to delete such information from our records.

Updates to this Privacy Policy:

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website or through other reasonable means.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of NFIX Phone Experts, please feel free to contact us at +91 9090306050.

By utilizing our services, you acknowledge that you have read and comprehended this Privacy Policy. You hereby consent to the collection, use, and disclosure of your personal information as described in this policy.